I obtained the below response from American Airlines following I refused their present of a $25.00 vacation voucher for horrendous service. My responses were being posted on This web site However they had been taken out. Their insufficient service cost me time and expense, which I can not get back again and so they Consider $twenty five.
Ps I also mailed a complaint to AA by way of their wed internet site and made an effort to solve this difficulty and I in no way obtained a reaction. Just A further fictitious video game offered you by American
I will say she(AA) uncovered a afterwards flight for me on A different airline,which I so appreciated,but she definitely might have way more pleasant in dealing with me.
i have experienced horrible experiences with american Airways. I am able to’t even fee their customer service since it is way down below a a single star. client relations Reps are rude, quick, and unfriendly.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm applying two vouchers as partial payment for these flights. I sent the vouchers into the address delivered in July.
I am sad to convey I am upset in American Airline’s dealing with of the matter. We hardly ever gained our bags until finally late from the working day on March thirteenth. So as to add insult to personal injury we were charged $25 for every bag by American Airlines for our return flight household While we didn’t pay to examine our luggage on the best way for the Virgin Islands.
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American Airlines Client service hotline is well obtainable and consumer welcoming. Regretably, You should wait around close to 2 minutes to talk to a client service consultant. You have to listen to a long speech pertaining to present-day updates.
My husband and I just lately took a visit to your Virgin Islands and returned on 3/11/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We had been speculated to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in Big apple following a two hour layover. We have been reassured in St. Thomas that we'd make our relationship and the aircraft would look forward to the connecting travellers. After we arrived in San Juan we identified our flight i loved this experienced currently taken off. In wanting to solve this we ended up scolded for going to the Mistaken counter (We were being despatched by an American Eagle personnel into the American ticket counter). Amazingly nevertheless, even though we had dedicated that “fake pas,” he was ready to print a Jet Blue ticket from his American terminal! Luckily we were finally on our strategy to our destination – JFK in New York. When we requested about our baggage the American agent in San Juan wasn’t certain what to tell us. He claimed that they had almost certainly missed the flight to JFK in addition but to examine when we arrived there. As we expected, our luggage didn't follow us to Ny so we submitted a claim and had been despatched on our way back to Lisbon, CT 3 several hours clear of New York. Another morning, on three/eleven/thirteen, we called American Airlines about our luggage and that’s wherever the runaround commenced. We had been originally instructed that our bags SHOULD have designed it to JFK that morning but they might not tell.
I still left LGA August 26, 2015 and possess my baggage claim ticket but require a copy of my airlinet ticket simply because I arrived property to discover my jewelry and purse have been missing from my baggage – I've submitted a claim bu they want a replica of my ticket and I'm able to’t discover it – can u ship me a copy of it or convey to me how I can discover it — almost everything else was in tact practically nothing disturbed apart from these items and purse was laying of leading and jewellery was in aspect pocket
We are Repeated flyer clients for more than thirty years, and among the attractions for us to carry on with your services will be the perks you supply to us and The nice service Now we have normally experienced in lots of excursions with AA. On Jan 29 2015, I termed AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice lady Ana Maria helped me with each of the paper function and I did purchase all the extra bills with my City Bank card foe my husband and myself and Ana Maria instructed me which i will acquire confirmation on my e mail, and gave me around the telephone our two locator data. Very well, these days when I referred to as once again simply because we did not get the knowledge on my e-mail, we had been informed to our surprise that only my partner experienced reservation and there was practically nothing on file for myself!
I happen to be an AA buyer for over 25 decades. Your service happens to be disappointing to state the the very least. It is in all areas of service from sign in to , tavel to baggage handling.
Tomorrow, on my BIRTHDAY, I’ll handle your third share allocation as a Unique birthday existing from all of you and tank you since-
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